The Waste Group Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1.0 Information About Us
The Waste Group Ltd, Registered in England and Wales under company number 08520953 and registered address:
22 Ringwood Road
For any data related concerns please address communications to:
Data Protection Officer
The Waste Group Ltd
Hines Pitt, Puddletown Road
2.0 What Does This Notice Cover?
This privacy information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3.0 What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information, such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use on this site including, online ordering, is set out in Part 5.0, below.
4.0 What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
5.0 What Personal Data Do You Collect?
We may collect some or all of the following personal data (this may vary according to which of our services you use):
6.0 How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one of the following purposes:
Within our websites, there are locations where you have the option to agree to join mailing lists, you can unsubscribe from these at any stage or you can request removal from out mailing list by getting in touch with our Data Protection Officer.
You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with any and all obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
7.0 How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
8.0 How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under GDPR.
The security of your personal data is essential to us and we will always strive to protect it. We take a number of important measures, including the following:
9.0 Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to two important exceptions.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are ever involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
After placing an order, you may be contacted by email by either us, to request feedback on our services.
10.0 How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can contact our Data Protection Officer for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Section 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests), a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month from the date the request is received. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request.
11.0 How Do I Contact You?
To contact our Data Protection Officer about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Data Protection Officer
The Waste Group Ltd
Hines Pitt, Puddletown Road
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If you would prefer not to accept cookies, most browsers will allow you to: (1) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (2) to disable existing cookies; or (3) to set your browser to automatically reject any cookies. However, please be aware that if you disable or reject cookies, some features and services on our sites may not work properly because we may not be able to recognise and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
Please note that cookies cannot harm your computer. We do not store personally identifiable information such as credit card details in cookies we create.
Instructions for blocking or allowing cookies in popular web browsing software:
13.0 Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We use Google Adwords Advertising on our website.
We have implemented the following:
You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
15.0 Changes to this Privacy Notice
Any changes will be made available via this page on the website, so please check back regularly, we will always start this document with the last update date.